Our Values
Our values are Tolerance, Respect, Empathy and Compassion, referred to as “TREC”
Marmun Mia-Mia is committed to upholding the following values in the way we work.
Tolerance
Having the patience, openness, and acceptance to understand and respect the differences in others. It’s about recognising that everyone comes from diverse backgrounds, experiences, and perspectives, and finding ways to connect peacefully even when there are disagreements or contrasting opinions.
Empathy and Understanding – Trying to see situations from the other person’s point of view.
Respect for Differences - Valuing diversity in opinions, cultural practices, and working styles.
Emotional Regulation - Staying calm and constructive when conflicts arise, instead of reacting negatively.
Collaboration over Confrontation - Focusing on shared goals rather than personal differences.
Growth Mindset - Being willing to learn from others and adapt your own perspective when appropriate.
Ultimately, tolerance helps create an inclusive and productive environment where everyone feels valued and empowered to contribute.
Respect
Recognising the inherent worth and dignity of others through your actions, words, and attitudes. It’s about treating people with care and fairness, regardless of their role, background, or opinions, and fostering an environment where everyone feels valued and heard.
Listening Actively – Genuinely paying attention to others when they speak, without interruption or dismissing their ideas.
Acknowledge Differences - Accepting that people have different perspectives, even if your don’t agree with them.
Maintaining Boundaries - Understanding and honouring others personal or professional boundaries.
Being Fair and Honest - Treating everyone equally and speaking with integrity, even in difficult situations.
Avoid Judgement or Prejudice - Not making assumptions based on stereotypes or personal biases.
In essence, respect creates a foundation of trust, corporation, and goodwill, allowing relationships - whether personal or professional - to flourish.
Empathy
The ability to genuinely understand and share the feelings or experiences of others. It’s about stepping into someone else’s shoes and responding with care and compassion. Empathy builds meaningful connections, fosters trust, and helps create a positive and supportive work environment.
Active Listening – Fully focusing on what someone is saying, not just their words but also their emotions.
Emotional Awareness - Recognising and validating the emotions of others, even when they are unspoken.
Non-judgemental Attitude - Avoiding assumptions or criticism, and instead offering understanding and support.
Being Present - Showing that you are mentally and emotionally available when someone needs to be heard.
Responding with Compassion - Offering thoughtful words or actions that reflect care and understanding.
Adapting to Needs - Adjusting your approach based on what might help someone feel supported, whether it’s offering encouragement, patience, or practical help.
Empathy is essential for building healthy relationships at work. It strengthens teamwork, reduces conflict, and helps create a safe space where people feel respected, valued and motivated to do their best.
Compassion
Goes beyond empathy - Its not just aout understanding others emotions, but also being motivated to help or support them in meaningful ways. It involves recognising when someone is struggling and taking intentional action to support them, creating a culture of kindness and care.
Noticing Needs – Being aware of when someone is going through a difficult time, even if they don’t express it.
Taking Action - Offering help or supporting, whether through kind words, gestures, or practical solutions.
Patience and Gentleness - Giving others the time and space they need. especially during challenging situations.
Forgiveness - Letting go of frustration or resentment towards others, understanding that everyone has tough days.
Celebrating Humanity - Acknowledging that imperfection is part of life and treating others with care, no matter the circumstance.
Sustained Support - Following through with care over time not just during immediate crises.
In essence, compassion transforms empathy into action. It’s a mindset that prioritises the well-being of others and fosters a workplace where people feel safe, valued, and supported in every situation - whether they are thriving or struggling.
